Refund Policy
Refund Policy
Digital Product Refund Policy
1. Overview
At WOWECRM.com, we strive to ensure customer satisfaction with our digital products. This Refund Policy outlines the conditions under which refunds are issued and the process for requesting a refund.
2. Eligibility for Refunds
Refunds are available under the following conditions:
- Defective Products: If the digital product you purchased is defective or does not function as described.
- Dissatisfaction: If you are dissatisfied with the product within 14 days of purchase, provided that the product has not been significantly used or accessed.
3. Non-Refundable Products
Certain digital products may be marked as non-refundable. This will be clearly stated on the product page. Non-refundable products typically include:
- Downloaded Software: Products that have been downloaded and installed.
- Subscription Services: Once access to the service has been granted.
- Custom or Personalized Products: Products customized to your specifications.
4. Refund Process
To request a refund, follow these steps:
- Contact Support: Email our support team at help@coachautomatic.com within 14 days of purchase. Include your order number, the product name, and the reason for the refund request.
- Review: Our support team will review your request and may ask for additional information or screenshots to understand the issue.
- Decision: You will receive an email notification regarding the approval or rejection of your refund request within 5-7 business days.
5. Approved Refunds
If your refund request is approved:
- Payment Method: The refund will be processed using the original payment method.
- Processing Time: Refunds typically take 5-10 business days to appear in your account, depending on your payment provider.
6. Denied Refunds
If your refund request is denied:
- Explanation: You will receive an email with the reason for the denial.
- Further Assistance: If you believe the decision was incorrect, you may contact our support team for further assistance or clarification.
7. Exceptions
Refunds may not be granted if:
- Misuse: The product has been used in a manner inconsistent with the terms of use.
- Technical Issues: The issue arises due to technical problems on your end, such as incompatible devices or lack of necessary software.
- Late Requests: The refund request is made after the 14-day window.
8. Changes to Refund Policy
SourceCodar.in reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.
9. Contact Information
For any questions or concerns regarding this Refund Policy, please contact us at:
- Email: help@coachautomatic.com
- WhatsApp: +918069578135
- Call Us: +918069578135
- Address:Office:- Block No. 42, Street No. 3, Near maher Samaj, Airodram Road, Khodiyar Colony, Jamnagar 361005 Gujarat India